English for Hotel Staff

English for Hotel Staff is an industry-related training course for business English professionals. We foster core communication strategies and English language awareness skills through an easy-to-follow integrated tailor-made course. Our tried-and-tested course tackles professional practices such as greeting customers, handling, exchanging information and recommending places to visit. Our course also centers on improving your staffs listening and speaking interaction in non-routine dialogues such handling complaints and diffusing potentially problematic situations. By bringing the working world of hospitality into your classroom; your hotel employee will be equipped with the necessary skills to excel in a thriving hotel environment. 

The Benefits:

•    Respond immediately to customers requests
•    Increase customer satisfaction
•    Enjoy a better public image.